Electronic Ratings
Appliances
Phones
Traditional Mobile Phone Satisfaction Declines
According to recent J.D. Power and Associates research, customer satisfaction with feature-rich smartphones continues to rise, while satisfaction with traditional mobile phones has begun to wane.
Satisfaction with TV Service Providers Rebounds
Improvements in product performance and customer service are helping the residential TV service industry to rebound from a five-year low in customer satisfaction.
Video
Learn more about J.D. Power and Associates study results on the JDPower.com Video page.
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