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Latest News | July 05, 2009

06.23.2009	Erie Insurance Ranks Highest in New Buyer Satisfaction with the Auto Insurance Purchase Experience -2009 Insurance Shopping Study	Read Watch
05.06.2009	Salt River Project Recognized for Providing an Outstanding Customer Service Experience For a Fourth Consecutive Year -Salt River Project Recognized for Excellence	Read
04.22.2009	Customer Retention is Critical for Insurance Carriers, Particularly among Those Customers Potentially Impacted by Challenging Economic Conditions -2009 Personal Insurance Retention Special Report	Read

Latest Webcast presentations

05.05.2009	The Call Center – Driving Customer Satisfaction Performance Insurance Webcast Presentation	Download
12.17.2008	2009 Insurance Kick-Off Webcast Series Insurance Webcast Presentation	Download
12.05.2008	Auto Insurance Marketing Using Emerging Behavioral Intelligence Insurance Webcast Presentation	Download

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