Quality Ratings by Category

2009 Initial Quality Study

Compact Multi Activity Vehicle
Award Recipient
Chrysler PT Cruiser Wagon (tie)
Honda CR-V (tie)
Ratings Factors
Displaying Factors 1-5 of 9
 
Company
Overall Quality: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction, or where controls or features may work as designed, but are difficult to use or understand.
Overall Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems that have caused a complete breakdown or malfunction of any component, feature, or item (i.e., components that stop working or trim pieces that break or come loose).
Powertrain Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the engine or transmission as well as problems that affect the driving experience (i.e., vehicle/brakes pull, abnormal noises or vibrations) only.
Body & Interior Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with wind noise, water leaks, poor interior fit/finish, paint imperfection, and squeaks/rattles.
Features & Accessories Quality - Mechanical: Taken from the Initial Quality Study (IQS), which looks at owner-reported problems in the first 90 days of new-vehicle ownership, this score is based on problems with the seats, windshield wipers, navigation system, rear-seat entertainment system, heater, air conditioner, stereo system, sunroof and trip computer.
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Hyundai Tucson
Mazda Tribute
Jeep Wrangler
Jeep Patriot
Chevrolet HHR
Nissan Rogue
Mercury Mariner
Saturn VUE
Jeep Compass
Subaru Forester
Jeep Liberty
Pontiac Torrent
Volkswagen Tiguan
Chevrolet Equinox
Mazda CX-7
Scion xB
Honda Element
Nissan Xterra
Ford Escape
Toyota RAV4
Mitsubishi Outlander
Chrysler PT Cruiser Wagon
Award Recipient (tie)
Honda CR-V
Award Recipient (tie)


Displaying Factors 1-5 of 9

Scoring Legend

 Among the best        Better than most        About average        The rest

Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power and Associates awards.


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